Refunds & Returns

If your little one doesn't take to our products; if you are not 100% happy with the quality and workmanship; or you have made a mistake with your order, we will happily organise a refund or exchange. Customers are responsible for shipping and handling charges. The products must be returned:

- Undamaged
- Shipped within 14 days of delivery
- In a saleable condition upon return (unless faulty)

Note that we do not provide refunds if you simply change your mind, or if you have not followed the CARE INSTRUCTIONS. Please contact us directly to arrange an exchange or refund and we will be able to process your return.

Returns / Exchanges can be sent to:
Twiddle & Winks
PO Box 60
Sandgate Qld 4017
Australia